Click each question below to learn even more our range of products, materials, and sustainability.

Is there a warranty?

Every bed has a 4-year warranty from the date of purchase.

Are adjustable beds suitable for two people?

Our 3ft and 4ft length beds are single and suitable for one person whilst our 5ft and 6ft length beds have two separate mattresses that work independently of each other. This gives you freedom to sit up in the bed while the other can rest laying flat.

Can the head and feet of the adjustable bed be raised separately?

At the touch of a button, you can adjust the headrest of your bed from flat into sitting position or anywhere in between that suits your needs. The adjustable frame has a five-part moving action which allows you to sit up in the bed and elevate your feet to knee height.

 Is the mattress comfortable? 

Our mattresses have been crafted to give you a night of comfort and deep sleep. Each mattress has been developed at our Ballylanders workshop to work specifically on an adjustable bed frame.

How long will I be waiting for my customised bed to be delivered?

We will deliver and install your adjustable bed up 14 days from ordering with us. It takes up to 40 minutes to install an adjustable bed.

Do I need a special electrical socket?

The good news is you only need one plug socket for our standard adjustable bed. If you decide to order a bed with our massage feature, you will need a second plug socket or extension lead.

Can I vacuum underneath?

Yes, the Cre adjustable bed has a 4 ½ inch space from the floor or you can simply raise the head of the bed on either bed model to get your vacuum under.

Do your mattresses have a weight limit?

Our adjustable mattresses are designed to suit everyone. If you have a concern about weight limits, please contact our bedding specialists directly to help ease your mind.

Do you have any stockists?

Our adjustable beds are made-to-order and customisable exclusively at our Ballylanders, Limerick workshop. You can buy direct online or on the phone with our bedding specialists.

What about other types of mattresses that are not adjustable?

The Natural Sleep Company has been making quality mattresses for over 40 years for retail stores as well as some of Ireland’s leading hotels. We also hand make a range of organic beds.

What if my adjustable bed needs to be serviced or a part needs replacement?

Our products are made to last and made with the highest quality materials. Should your adjustable bed or components need servicing, our team is on hand to help when you need it most. Our team can visit your home should you have an issue within 24 hours from reporting. 

Additional costs will apply for a replacement motor or handset if out of warranty. 

Can I claim the VAT back?

Should you purchase your bed for medical reasons, we can provide a Revenue 61A form for a VAT refund. Let us know if you are purchasing for these needs and we will send you the form with your invoice.

How can I contact Natural Sleep?

Feel free to get in touch by emailing or calling +353 62 46900. We’re here to help.

If you have any questions or queries, we would love to hear from you, please fill out the form below and we will in touch.

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